This product ships directly from South Korea.

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Orders are shipped on a DDU (Delivered Duty Unpaid) basis. Import duties, taxes, VAT, customs fees, clearance charges, or other import-related charges are not included in the product price or shipping fee and are the responsibility of the customer where applicable.

Delivery times may vary depending on customs clearance, local carrier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

For complete shipping information, including shipping methods, delivery, customs, and international shipping policies, please review our Shipping Policy.

Returns are accepted only for eligible items that meet the conditions outlined in our Return & Refund Policy.

Opened, used, or damaged cosmetic products, change-of-mind purchases, and products returned without prior authorization are not eligible for return, exchange, or refund.

If you receive a damaged, defective, or incorrect item due to our error, please contact us within the specified review period so we can assist you promptly.

For complete information regarding return eligibility, exchanges, refunds, non-returnable items, and claim procedures, please review our Returns, Exchanges & Refunds Policy.